LATE, PAYMENT & OTHER BILLING FEES

LATE PAYMENT FEES

If your Bill isn’t paid 7 days past its due date we may charge a late fee of up to $15 we also reserve the right suspend, restrict or cancel any or all of the services on the account. If that happens, you may also have to pay a re-connection fee to get your services put back on.

So if you think you’ll have trouble paying your bill, you should contact us as soon as possible. If you have unforeseen circumstances impact on your financial commitments.

Please call us to discuss your options on 1300 764 616

If you don’t pay the total amount you owe by the date the payment is due, we may charge you a late payment fee.  Take a look at the table below.

UNPAID AMOUNT LATE FEE
Unpaid for more than 7 Days* $15.00ex GST

CREDIT CARD FEE’S

Payments made via Visa/Master credit, debit or charge cards will incur a 1.65% and 2% for Amex all payments are (ex. GST). The fee will appear on the next account after the bill is paid. For a fee free alternative you can set up direct debit today.

DIRECT DEBIT

Direct Debit is a way to automatically pay your account on or just after its due date each month. Paying with direct debit is the fee free way to go even if you’re using a credit card.

Once you’re ready, click on a button below.

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